FAQ

Internet Explorer 10+, Firefox 40+, Chrome 50+, Safari 8+, Opera 38+

The best resolution to browse our website is 1366x768.

Please find below the step by step process to enable cookies in different browsers. Internet Explorer In Internet Explorer, click the Alt key on your keyboard and select the Tools menu drop down. Select Internet Options. Click the Privacy tab. Click the Sites button. This will launch the Per Site Privacy Actions window. Type site address (Bharat Paridhan.com) in the Address of website text box and click on the Allow button. Click the OK button near the bottom of the window. Cose and reopen the browser for the changes to be reflected Firefox Click on the Tools menu and select Options. Click the Privacy tab. In the Cookies area, click the Exceptions button. Type site address (Bharat Paridhan.com) in the Address of website text box and click on the Allow button. Click the OK button near the bottom of the window. Safari Click on the Safari menu in Safari. Click on Preferences in the window. In the new window, click the Security icon near the top of the window. Under Accept Cookies select Always or Only from sites you navigate to. Click OK to save changes. Google Chrome Click on the wrench icon at the top of the browser. Select Options in the drop down menu. Click the Under the Hood tab. Under Privacy, view Cookie Settings. Under Cookie Settings ensure Allow all cookies or Accept cookies only from sites I visit is selected. Click Close once you have set Google Chrome to allow cookies.

Please find below a Step by Step process to clear cookies for different browsers. Internet Explorer In your browser, click on Tools. Select Internet Options. The temporary internet files should be on the first screen in the General area. Click on the button to Delete Temporary Internet Files (not the cookies). This will clear up files that may be clogging up your computer. Reset your computer to pull up the most recent version of webpages: while still in the Internet Options area, under Temporary Internet Files, click on Settings. Select the option to Check for Newer Versions of the Page and set it to Every Visit to Page. Then click OK. Close and reopen the browser for the changes to be reflected Firefox In your browser, click on Tools. Select Clear Recent History and choose Everything. This will clear up files that might be clogging up your computer. Safari From the Safari Menu, select Empty Cache. This will clear the stored files in your browsing history. Google Chrome Click on the wrench icon on the browser toolbar. Select Tools. Select Clear browsing data. In the dialog that appears, select the Clear browsing history checkbox. Select Everything to clear your entire browsing history. Click Clear browsing data.

Try clearing the cache and reload the page

It would not be possible to change products in orders, We recommend that you place a new order.

Orders can be canceled within 24 hours of placing the order. It would not be possible to cancel products after they have put to processing.

Refund would be issued using the same mode of payment, used while placing the order. You could also choose to receive a gift voucher instead of the refund, that can be used to place another order, in the same e store.

We cannot extend an offer/ voucher after an order has been placed.

If the product is not yet dispatched from our end, we can have that done. Please email us your order number along with product code, with request to add customization. We shall get back to you with the possibilities of the same.

Yes, we ship our products to all countries, globally.

Yes, for some products, they vary from country to country, Please use our shipping price checking tool in this link Shipping charges calculator to determine the exact shipping cost.

The shipping charges are calculated on the number of products in your order. You can view the shipping cost in the link below. Shipping charges calculator

Yes, you would receive an email with the Airway Bill number of the courier once it is shipped. You would be able to track it with the respective courier.

There are no shipping charges for deliveries inside India.

Custom duty is a kind of indirect tax which is levied on the import and export of goods of international trade. Duties levied by the government in relation to imported items is referred to as import duty. The custom duty charges are decided, solely by the local government of the receiver. The weight of the package, the value and the dimensions or other criteria, play a role in determining the custom duty/ local taxes/ VAT on the package.

Custom duty charges/ VAT/ Import duty, are solely under the discretion of the local governments and as a seller, we have no control over the same. Your country's Import Rules and regulations play a vital role in determining the Custom duties/ VAT/ Import duties etc.

As Custom duties are solely under the discretion of the local government, it is very tough to predict the occurrence. Its the local government that decides the custom duties and any other taxes at the destination and as a seller, we have no control over the same.

The shipping charges that we collect is the freight charges that we collect for shipping the product from India to your country., through reputed couriers. The custom duties/ VAT is not part of the shipping charges that we collect and is usually decided only by your local government.

We would not be able to send parcels from India, with a lower invoice or declare it as a Gift. We abide by the rules of the country and do not follow such practices.

You would be sent the tracking details of the courier within 24 hours of shipment from India. You could contact your local courier office and schedule a delivery based on your convenience and availability.

Such decisions are made, based on the order placed. Please email us with your order tracking number and the request. We shall get back to you based on the order that's placed.

We use reputed couriers like DHL, Fedex, UPS, based on the destination of delivery.

We would be able to accept returns for all eligible products. Please check the returns policy, to understand if the product that you ordered is eligible for return.

Please fill in the Return Authorization form by logging in to your account. Upon Successful completion of the form, you would receive the return warehouse address.

We accept returns within 7 days of delivery. Please check our Returns Policy

Please get in touch with our Customer Care along with the order tracking number and the product code, you wish to return. We would assist you, further.

It entirely depends on the availability of the same product in your size. Please get in touch with our Customer Care along with the order tracking number and the product code, the size in which, you wish to exchange. We would assist you, further.

On receiving the product, Our returns warehouse would approve the product, after successful quality checking. It generally takes 3 working days to complete the returns warehouse process. You would receive an intimation from our Customer care, regarding the same. You could either choose to receive a refund or a Gift Voucher.

There would be a 10% deduction of order value, before refund is made. ? The shipping charges would not be refunded. ? We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods. ? The value of refund would never exceed, the actual product value. ? The value of refund, varies from case to case. The value of refund would be solely under the discretion of the management, which would be intimated by the Customer care. ? If you choose to receive a Gift voucher, we would issue a Gift voucher for the full value of the product ordered.

We would not refund the shipping charges, that you spent to send back the item to the return warehouses.

Refund would be made using the same mode, through which the initial payment was made for the order. For orders made using bank transfer as mode of payment, Only Gift Vouchers would be issued in lieu of the product returned.

Please paste the voucher code in the order form. Use it in the same e store from where it was issued. Do not leave any spaces or include any space before or after the code. Check the expiry date of the code before you use it.

It would not be possible to change products in orders, We recommend that you place a new order.

Orders can be canceled within 24 hours of placing the order. It would not be possible to cancel products after they have put to processing.

Refund would be issued using the same mode of payment, used while placing the order. You could also choose to receive a gift voucher instead of the refund, that can be used to place another order, in the same e store.

We cannot extend an offer/voucher after an order has been placed.

If the product is not yet dispatched from our end, we can have that done. Please email us your order number along with product code, with request to add customization. We shall get back to you with the possibilities of the same.

We would be able to accept returns for all eligible products. Please check the returns policy, to understand if the product that you ordered is eligible for return.

Please fill in the Return Authorization form by logging in to your account. Upon Successful completion of the form, you would receive the return warehouse address.

We accept returns within 7 days of delivery. Please check our Returns Policy to know more.

Please get in touch with our Customer Care along with the order tracking number and the product code, you wish to return. We would assist you, further.

It entirely depends on the availability of the same product in your size. Please get in touch with our Customer Care contact us along with the order tracking number and the product code, the size in which, you wish to exchange. We would assist you, further.

On receiving the product, Our returns warehouse would approve the product, after successful quality checking. It generally takes 3 working days to complete the returns warehouse process. You would receive an intimation from our Customer care, regarding the same. You could either choose to receive a refund or a Gift Voucher.

We would not refund the shipping charges, that you spent to send back the item to the return warehouses.

Refund would be made using the same mode, through which the initial payment was made for the order. For orders made using bank transfer as mode of payment, Only Gift Vouchers would be issued in lieu of the product returned.

Please paste the voucher code in the order form. Use it in the same e store from where it was issued. Do not leave any spaces or include any space before or after the code. Check the expiry date of the code before you use it.

Yes, we offer wholesale. Please email us along with more details on your interest in wholesale. We shall get in touch with you soon.

For all terms and conditions on wholesale, please email us along with more details on your interest in wholesale. We shall get in touch with you soon.

On the top Right Hand corner of our website, you would find an option to Login/ Sign up. Please click on Sign up and its a simple 2 step process to open a new account/ register with Bharat Paridhan.

On the top Right Hand corner of our website, you would find an option to Login/ Sign up. Please click on this link and login using your registered email address and password.

Yes, you could go ahead and place an order as a Guest. It is not mandatory to register with us to place an order.

Please login to your account. Under the Order Details tab in your account, you could choose to track all orders that are under process.

Please click on Forgot Password link in the Sign up/ Login Window, in the right hand side top corner of the website. You would receive an automated email with the password.

Internet Explorer 10+, Firefox 38+, Chrome 40+, Safari 8+, Opera 38+

The best resolution to browse our website is 1024x768.

Please find below the step by step process to enable cookies in different browsers. Internet Explorer ? In Internet Explorer, click the Alt key on your keyboard and select the Tools menu drop down. ? Select Internet Options. ? Click the Privacy tab. ? Click the Sites button. This will launch the Per Site Privacy Actions window. ? Type site address (Bharat Paridhan.com) in the Address of website text box and click on the Allow button. ? Click the OK button near the bottom of the window. ? Cose and reopen the browser for the changes to be reflected Firefox ? Click on the Tools menu and select Options. ? Click the Privacy tab. ? In the Cookies area, click the Exceptions button. ? Type site address (Bharat Paridhan.com) in the Address of website text box and click on the Allow button. ? Click the OK button near the bottom of the window. Safari ? Click on the Safari menu in Safari. ? Click on Preferences in the window. ? In the new window, click the Security icon near the top of the window. ? Under Accept Cookies select Always or Only from sites you navigate to. ? Click OK to save changes. Google Chrome ? Click on the wrench icon at the top of the browser. ? Select Options in the drop down menu. ? Click the Under the Hood tab. ? Under Privacy, view Cookie Settings. ? Under Cookie Settings ensure Allow all cookies or Accept cookies only from sites I visit is selected. ? Click Close once you have set Google Chrome to allow cookies.

Please find below a Step by Step process to clear cookies for different browsers. Internet Explorer In your browser, click on Tools. Select Internet Options. The temporary internet files should be on the first screen in the General area. Click on the button to Delete Temporary Internet Files (not the cookies). This will clear up files that may be clogging up your computer. Reset your computer to pull up the most recent version of webpages: while still in the Internet Options area, under Temporary Internet Files, click on Settings. Select the option to Check for Newer Versions of the Page and set it to Every Visit to Page. Then click OK. Cose and reopen the browser for the changes to be reflected Firefox In your browser, click on Tools. Select Clear Recent History and choose Everything. This will clear up files that might be clogging up your computer. Safari From the Safari Menu, select Empty Cache. This will clear the stored files in your browsing history. Google Chrome Click on the wrench icon on the browser toolbar. Select Tools. Select Clear browsing data. In the dialog that appears, select the Clear browsing history checkbox. Select Everything to clear your entire browsing history. Click Clear browsing data.

Try clearing the cache and reload the page

On the top Right Hand corner of our website, you would find an option to Login/ Sign up. Please click on Sign up and its a simple 2 step process to open a new account/ register with Bharat Paridhan.

On the top Right Hand corner of our website, you would find an option to Login/ Sign up. Please click on this link and login using your registered email address and password.

Yes, you could go ahead and place an order as a Guest. It is not mandatory to register with us to place an order.

Please login to your account. Under the Order Details tab in your account, you could choose to track all orders that are under process.

Please click on Forgot Password link in the Sign up/ Login Window, in the right hand side top corner of the website. You would receive an automated email with the password.

You get a handful of benefits by registering with Bharat Paridhan. You do not have to type the address, every time you want to place a new order. All addresses that you have, had orders shipped to, would be saved in the database. All measurements that you had given for your previous orders are saved in your account and you could simply use the same measurements for all orders. Tracking your order is easy. All that you need to do is just login to your account and get to know the status. All order related tickets sent to you are saved in your account, thereby giving you a snap shot of all order related information.

It would not be possible to use vouchers after an order is placed, You could use the voucher in your next order.

It is not possible to extend the expiry date of a voucher. Please try and use it before the expiry date. Wholesale : Benefits 1. I would like to buy products in bulk, Do you offer wholesale? Yes, we offer wholesale. Please email us along with more details on

We respect your privacy and are committed to maintaining it. When you shop with Bharat Paridhan, you would be asked for some Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and password. We would not be sharing this information with any other company for mailing or marketing purpose.

We do not hold any of your credit card information. This information is securely collected by our authorized payment gateways. With the industry's most-advanced encryption, fraud prevention and protection policies, our payment gateways are dedicated to keeping your account safe and secure. Once your information reaches our payment gateways it resides on a server that is heavily guarded both physically and electronically.

We accept payments through all major Credit/ debit cards, Paypal and Bank transfer.

Yes, you could pay by wire transfer. Choose Pay by Bank Transfer, in the last step of order placing. You would receive an email with all the required details to do the transfer.

Our Payment gateways adopt stringent security measures to ensure that critically sensitive information, such as your personal information and your credit card details, are well protected. The payment gateways are integrated with risk management component, which empowers them with the ability to control risk effectively adopting risk Management Queries, thereby making your transactions safe and confidential.

Please check if you have given the right card information. Please check if your card has adequate credit balance. Please check if your banks are holding the transaction from their end. Speak to your banks and they would give you a detailed picture for the decline. If you are using your card first time for online transactions, Please speak to your banks and have them authorize the transaction.

Sometimes, due to technical issues, there are possibilities, that your card has been charged twice for a single transaction. Please email us with the order tracking number, the amount and the date of duplicate charge. We shall get back to you with a feasible

Refunds are normally issued using the same mode, using which the payment was originally made, while placing the order. In case of bank transfer orders, Refunds are issued as gift vouchers only.

We respect your privacy and are committed to maintaining it. When you shop with Bharat Paridhan, you would be asked for some Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and password. We would not be sharing this information with any other company for mailing or marketing purpose.

We do not hold any of your credit card information. This information is securely collected by our authorized payment gateways. With the industry's most-advanced encryption, fraud prevention and protection policies, our payment gateways are dedicated to keeping your account safe and secure. Once your information reaches our payment gateways it resides on a server that is heavily guarded both physically and electronically.

Choose a product that you like from our collection. You could click on the quick look option on the product image from our product collection to have a quick look of the product. To have a detailed look of the product, please click on the image and you would be redirected to the product details page. Click on add to cart, if you would wish to see more products. Click on Pay Now, to complete your shopping, if you have finalized on the products. You could either choose to login/ sign up to your account or shop as a Guest. Fill in all required details in the Order form. Choose, your desired payment option and click on Confirm Purchase. Once your payment is successful, you would receive your order invoice with a 9 digit tracking number.

We accept payments through all major Credit/ debit cards, PayPal and Bank transfer.

Choose payment option as Bank/ Wire transfer, You would receive an email with our bank details. Please notify our customer care, as soon as you have made the payment. On receiving the payment, we would generate the order and you would receive an email with invoice.

Please fill the Pin Code column with 00 and specify in the special instructions column, that your country does not have pin codes.

Yes, the billing and shipping address can be different. Please specify the shipping address in the shipping address column, in the order form.

You could choose to change the currency, by clicking the currency link in the product details page, displayed near the product cost. We accept different currencies.

If you a registered user at Bharat Paridhan and has already placed an order with us, you need not type the address every time you want to place an order.. All addresses to which, orders were shipped earlier would be saved in your login and you can choose one of them as your shipping address. However, if its a new address to which you wish to ship your order, you would have to input the same in the order form page.

The expected dispatch date of the order is specified in the last order form. Your order would be shipped accordingly.

Yes, we accept orders on phone. Please call now on one of these numbers to place an order.

As our products are very fast moving, there are possibilities, the product is sold out. Please email us with the product code or the specifications of the product, like the color/ cost etc. We shall try locating the product for you.

We generally try to dispatch products as soon as they are ready with our manufacturing units. However, as Indian Ethnic wear involves a lot of intricate, detailed hand embroidery, expediting products may not be possible, all the time. However, you could email

No, the shipping charges that we collect are freight charges and do not include any Customs/ VAT/ Local taxes, as they are solely under the discretion of the local government

We carefully price our products and make sure, we offer the best value to our customers. However, due to currency fluctuations and other costs, there might be slight variations in cost some times, which would be tough to offer. The prices online are final and are subject to change, based on a lot of factors.

Offers and deals are time bound and it would not be possible to avail an offer after it has been taken off the website.